WhatsApp marketing.
Real conversations.
More business.
Turn customer interest into conversations with targeted campaigns, useful automation and a clear WhatsApp strategy.
Built around your audience. Managed by Webinnovators.
Meet your customers where conversations happen.
WhatsApp marketing helps businesses share relevant offers, follow up with interested customers and support repeat purchases through permission-based messaging.
Start conversations
Reach the right people with timely, relevant messages that get a response.
Nurture interest
Use helpful automation to answer questions and guide customers forward.
Bring customers back
Stay in touch with useful updates, recommendations and personalised offers.
One partner.
Your entire WhatsApp strategy.
Campaign strategy
Audience planning, messaging and campaign calendars.
Targeted broadcasts
Relevant offers for customers who want to hear from you.
Automation & chatbots
Useful replies and guided customer journeys.
Click-to-WhatsApp ads
Bring interested visitors into a conversation.
CRM & API integration
Connect conversations with your sales workflow.
Reporting & optimisation
Review responses and improve the next campaign.
WhatsApp for your business.
Make it easier for customers to ask, choose and take the next step.
Ecommerce & retail
Product questions, recommendations and order follow-ups.
Service businesses
Appointment enquiries, reminders and customer support.
Education & training
Course information, counselling enquiries and enrolment follow-ups.
From enquiry to sales conversation.
Keep customer conversations connected to the way your team works.
Capture context
Bring campaign enquiries into a clear conversation.
Guide the next step
Use helpful replies and hand over when personal support is needed.
Keep your team aligned
Connect relevant details with your CRM where integration is available.
From first conversation to campaign launch.
Discover
Understand your audience and goals.
Plan
Map messages, offers and customer journeys.
Launch
Configure, test and activate campaigns.
Improve
Review responses and refine the approach.
Before approving a WhatsApp marketing workflow
A useful messaging journey needs permission, a clear purpose and a person who can handle the response. Review those decisions before choosing automation or campaign volume.
Audience permission is documented
Identify how contacts agreed to receive the proposed messages and how opt-out requests are handled. Do not treat a purchased number list or an existing phone number as sufficient permission for any campaign.
Messages have a suitable next step
Approve the offer, required information and the response path. Specify when a person takes over, what happens if nobody is available and which conversations should not be automated.
Tools, costs and ownership are visible
Confirm the business account, any provider or integration, approved access and ongoing responsibilities. Separate messaging or subscription charges from planning, creative work and campaign management.
What to bring
Provide the communication purpose, permission records, approved messages, business account details and the team responsible for replies.
Scope boundaries
Campaigns must follow applicable platform requirements and relevant law. Message delivery, platform approvals, response rates and sales cannot be guaranteed by a workflow design.
Good questions.
Clear answers.
A few things to know before we plan your campaign.
What is WhatsApp marketing?
It is a way to connect with customers through relevant messages, helpful conversations and automated follow-ups on WhatsApp.
What does your service include?
The proposed service covers campaign strategy, targeted broadcasts, automation and chatbots, Click-to-WhatsApp advertising, CRM and API integration, and reporting. The final scope is agreed after reviewing your audience, existing tools and goals. Discuss your requirements with Webinnovators.
How much does a campaign cost?
Costs depend on the campaign scope, audience, automation, integrations and reporting required. Advertising spend and messaging or platform charges may be separate from agency fees. Request a consultation for an itemised proposal based on your requirements; there is no fixed price published on this page.
Can you connect WhatsApp to our CRM?
Integration options depend on your CRM, available APIs and WhatsApp setup. We assess your current tools before recommending a workflow. A consultation will establish what can be connected and what implementation work is needed.
How do you measure campaign performance?
We agree the relevant measures before launch. These may include delivered messages, customer responses, qualified enquiries and tracked conversions where the required data is available. Reporting is used to improve targeting, messaging and follow-up; results depend on the audience and offer.
Your next customer could be one conversation away.
Tell us about your business. Let’s map the right WhatsApp campaign for you.
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